Are all Items Authentic?
Absolutely. Every Item sold at The Patrick Collection is 100% authentic and verified by hand. From 2021 to 2024, I was the sole contact for sneaker inventory at multiple stores across the DMV, moving over $700,000 in sales on consignment. We take pride in providing top-notch service and delivering an unbeatable experience — the same trust, consistency, and attention to detail now goes directly into every order shipped to you, with no middleman and no compromises.
Do you accept returns or exchanges?
All sales are final as stated in the policy. As someone who has managed thousands of sneaker transactions across the DMV, I understand how important it is to get exactly what you expect. We take pride in providing top-notch service and delivering an unbeatable experience. That’s why I provide product photos, accurate descriptions, and transparent sizing information before you buy. If you have any questions before placing your order, I’m here to help.
Why was my order cancelled?
If your order gets cancelled, it’s usually for one of two reasons:
- The item sold out before your order was processed, or
-Shopify flagged it as a potential fraud risk.
When that happens, the order is automatically cancelled and refunded.
If you know your order wasn’t fraudulent, no worries — just place it again using matching shipping and billing address.
When does my order ship?
For orders over $500, we require a signature at delivery for your protection.
To help prevent fraud and ensure a secure transaction, we may require first-time buyers to complete a one-time identity verification process. This includes submitting a valid photo ID.
Processing for first-time orders begins after successful verification.
Orders are typically processed within 24–48 hours (Monday through Saturday, excluding holidays).
Once processed, orders are generally shipped within 24–48 business hours.
You will receive a tracking number via email once your package has shipped.